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Privacy Policy

At Genomic Genetics, we are committed to safeguarding your privacy and ensuring the secure handling of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data. By using our services, you consent to the policies described below.

Information Collection: We may collect personal information from you when you use our website or interact with our services. This information may include, but is not limited to, your name, contact details, medical history, and genetic data. We collect this data to provide you with tailored services and to enhance your experience.

Use of Microsoft Clarity

We use Microsoft Clarity, a web analytics service provided by Microsoft, to better understand how users interact with our website. Microsoft Clarity captures and analyzes user interactions such as clicks, scrolls, and mouse movements. This information is used to improve our website and provide a better user experience.

Microsoft Clarity may collect the following data:

  • Usage Data: Information about how users interact with our website, including pages visited, clicks, scrolls, and mouse movements.
  • Device Data: Information about the device used to access our website, including IP address, browser type, and operating system.

All data collected through Microsoft Clarity is anonymized and does not include personally identifiable information. This data is stored by Microsoft in accordance with their privacy policy, which you can review at Microsoft’s Privacy Policy.

If you wish to opt out of Microsoft Clarity’s tracking, you can do so by enabling "Do Not Track" settings in your browser or by using appropriate privacy tools.

Data Protection: We take the security and confidentiality of your data seriously. We employ technical, administrative, and physical measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Your data is stored on secure servers and is only accessible to authorized personnel.

Information Use: We use your personal data to facilitate genetic testing and provide you with relevant information and resources. However, please be aware that our team, while experienced in genetics, is not comprised of primary care practitioners. While we will guide you through your genetic testing journey, we strongly recommend that you share your test results with a trained medical professional. Self-diagnosis can be inaccurate and potentially harmful.

Results Confidentiality: For your safety and the accuracy of interpretation, we prefer to release genetic test results directly to licensed medical practitioners. This ensures that any interpretations are carried out by professionals who understand the nuances of genetic data. It is essential to avoid self-diagnoses based on genetic information alone.

Translation Considerations:We respect the diversity of cultures and languages among our users. When results need to be communicated in a language other than the one in which the test was conducted, we recommend using a trained translator. Dialect variations, even within the same language, can affect the accuracy of medical interpretation. We are happy to provide assistance in locating appropriate translation services.

Third-Party Websites: Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any website you visit.

Children's Privacy: Genomic Genetics does not knowingly collect or store data from individuals under the age of 18 without parental or guardian consent. If you believe that a minor has provided us with their personal information without proper consent, please contact us, and we will promptly address the situation.

Updates to Privacy Policy:We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be posted on our website. It is advisable to review this policy periodically to remain informed about how we handle your data.

Contact Us: If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please don't hesitate to contact us. Your privacy is important to us, and we are here to assist you.

Disclaimer

Medical Professional Guidance:

Genomic Genetics consists of a team with extensive expertise in genetics. While we are well-equipped to guide you through the genetic testing process, it is essential to note that our team does not include primary care practitioners. We strongly recommend that you consult with a trained medical professional to interpret your genetic test results. Self-diagnosing medical conditions without professional guidance can lead to inaccuracies and potential health risks.

Translation Considerations:

We respect the linguistic diversity of our user base, recognizing that language can vary significantly even among speakers of the same language. If you require your genetic test results in a language other than the one in which the test was conducted, we encourage you to work with a qualified translator. Dialect variations can influence the accuracy of medical interpretation, so it is crucial to engage a professional translator to ensure precision.

Patient Self-Diagnosis:

To maintain the accuracy and reliability of medical interpretations, we prefer to release genetic test results solely to licensed medical practitioners. This approach helps to prevent patients from self-diagnosing conditions inaccurately. Self-diagnosis based solely on genetic information may lead to misunderstandings and potentially harmful conclusions. Your health and well-being are of utmost importance to us.